Frequently Asked Questions
Everything you need to know about shopping with Winners Publication
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request for a full refund or size exchange.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our measurements to ensure the perfect fit.
Are the colors shown on the website 100% accurate?
We strive to display our products as accurately as possible. However, due to different monitor settings and studio lighting, slight variations in color may occur.
What payment methods do you accept?
Winners Publication accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been shipped?
Yes! Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.